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Provides a safe, positive, and neutral environment for children and their non-custodial parent(s) to have parenting time or a safe exchange.

Provides a safe and secure setting for children to maintain relationships with parents and other significant adults. Staff provide supervised parenting times, monitored parenting times, and supervised exchanges.

- Supervised visitation and exchange services assist families in making exchanges and visitations healthy, safe and effective for all family members. First City offers a neutral, child-friendly space, with no contact between custodial and non-custodial parents or guardians for: - Dropping off/picking up children being exchanged for visits - Supervised visits of children with their non-custodial parent of guardian - Parent/Child Information & Referral To schedule an exchange or visit, both parties (custodial and non-custodial parents/guardians) must have separate interviews with a staff member of First City before any visits or exchanges can be scheduleed. During this meeting, the staff member will explain how the program works and will help each party complete the necessary forms. There is a $20 fee charged to each party for this intake process. Once the interview have been completed, the non-custodial parent may submit a request for dates and times they are wishing to have visits or exchanges. These requests are screened based on availability of staff, and are then presented to the custodial parent/guardian. All appropriate fees must be paid prior to any visits or exchanges.

Provides the opportunity for children to spend time with their non-custodial parent(s) during periods of separation and turmoil in order to maintain, build, or rebuild the parent-child bond. During all services, staff provides supportive parenting education upon request or when a need is identified. All services are individualized and designed to strengthen and preserve families by promoting safe and healthy relationships. Types of visitations/exchanges include: - Semi-supervised visitations: used as an alternative to fully supervised visitation. During semi-supervised visits, a staff is not with the family throughout the entire visit but does check in periodically and are available as a resource if needed. - Supervised exchanges: used by families when there are no concerns about the children spending time with the non-custodial parent, but there are concerns about the child witnessing hostility between parents during an exchange. Staff provides the transfer of the children from one parent to the other, thus eliminating the exposure to any hostility. - Supervised visits: available for parents who cannot be alone with their children. Staff supervises these visits to ensure the safety of the children and provide objective documentation of the parent and child interactions.

Provides services for families affected by relationship abuse by offering supervised visitation and monitored exchange.

Provides a safe, positive, and neutral environment for children and their non-custodial parent(s) to have parenting time or a safe exchange.

Provides supervised and monitored parenting time to ensure safe contact between children and noncustodial or absent family members, often per court order. Key services include: - Safe exchanges for custody handoffs - Monitored visits (staff check in periodically, minimal documentation) - Supervised visits (full observation, staff present throughout, full documentation) - Virtual visits, where one party is on-site and the other participates remotely

Provides supervised and monitored parenting time to ensure safe contact between children and noncustodial or absent family members, often per court order. Key services include: - Safe exchanges for custody handoffs - Monitored visits (staff check in periodically, minimal documentation) - Supervised visits (full observation, staff present throughout, full documentation) - Virtual visits, where one party is on-site and the other participates remotely

Supervised visitation or exchanges of children of families separated due to domestic violence.

Safe exchange provides services for parents who need a neutral environment for one parent or foster parent to drop off their child and for the other parent to pick up their child for visitation rights. Families who use this service may do so as a result of a court order or on a voluntary basis. Supervised visitation conducts supervised family visits with flexible scheduling and locations. Families referred by counties and courts, as well as providing fee-based supervised visits for families who seek them independently.

Provides a safe, positive, and neutral environment for children and their non-custodial parent(s) to have parenting time or a safe exchange.

Provides children safe and conflict-free time with parents through a variety of services delivered by trained providers. Each parenting time center provides a neutral location for drop off, pick up, and visitation of children. Services include: - Parenting classes - Safe exchanges and supervised visits - Scheduling assistance - Supervised phone calls and virtual visits

Facilitates supervised visitation for non-custodial parents and their children in a family setting. Trained staff ensure the safety of families and that parenting time is appropriate and fun; parents do not have any contact with each other. Non-custodial parent can obtain parenting time with children at the Safety Center; court order not required Open 365 days a year, as needed, and by appointment

Therapeutic in-home family-based services address the conditions of mental health issues, family functioning, childhood trauma, behavior problems, and other issues that impact individual well-being and family health. Services include: - Individual and family skills training - Individualized treatment plans and level of intensity/frequency of contact based on individual family needs and care plans - Professional Education - Supervised visitation - Therapy: Individual, family, and/or group psychotherapy

Provides supervised and monitored parenting time to ensure safe contact between children and noncustodial or absent family members, often per court order. Key services include: - Safe exchanges for custody handoffs - Monitored visits (staff check in periodically, minimal documentation) - Supervised visits (full observation, staff present throughout, full documentation) - Virtual visits, where one party is on-site and the other participates remotely

Provides children safe and conflict-free time with parents through a variety of services delivered by trained providers. Each parenting time center provides a neutral location for drop off, pick up, and visitation of children. Services include: - Parenting classes - Safe exchanges and supervised visits - Scheduling assistance - Supervised phone calls and virtual visits

Therapeutic in-home family-based services address the conditions of mental health issues, family functioning, childhood trauma, behavior problems, and other issues that impact individual well-being and family health. Services include: - Individual and family skills training - Individualized treatment plans and level of intensity/frequency of contact based on individual family needs and care plans - Professional Education - Supervised visitation - Therapy: Individual, family, and/or group psychotherapy

Provides supervised and monitored parenting time to ensure safe contact between children and noncustodial or absent family members, often per court order. Key services include: - Safe exchanges for custody handoffs - Monitored visits (staff check in periodically, minimal documentation) - Supervised visits (full observation, staff present throughout, full documentation) - Virtual visits, where one party is on-site and the other participates remotely

Provides children safe and conflict-free time with parents through a variety of services delivered by trained providers. Each parenting time center provides a neutral location for drop off, pick up, and visitation of children. Services include: - Parenting classes - Safe exchanges and supervised visits - Scheduling assistance - Supervised phone calls and virtual visits

This program is designed to provide a safe, neutral, positive environment for children and their families to promote the well being and sense of security for children, along with encouraging a non-violent and cooperative relationship between parents. The services offered are: - Supervised parenting time ?- Monitored parenting time ?- Supervised exchange ?- Monitored exchange ?- Other services, such as Skype visits, supervised telephone calls, parent education, and resource and referrals

Supervised visitation or exchanges of children of families separated due to domestic violence.

- 24/7 Crisis Hotline - Law enforcement accompaniment - Legal advocacy (assistance filing Orders for Protection, Harassment/Restraining Orders, and reparations claims, including help through the court system) - Outreach and education (programs for domestic and sexual violence prevention for all ages) - Relationship abuse advocacy - Resources and referrals - Safe exchange - Safety planning - Sexual assault advocacy - Supervised visitations - Support groups - Supportive/transitional housing New Beginnings Housing - Supportive housing on site with six units of safe, affordable units

- Visits are supervised by a trained Ross Resources Staff, known as a family visitation partner, either at the Ross Resources office, in the home, or in the community - Visits can be scheduled during the day or in the evening, as well as on weekends if necessary. The visits can be scheduled as often as the referring agency deems appropriate - Transportation for the parents and/or children can also be provided by Ross Resources staff - The referring agency can request staff to monitor certain things based on the family's case plan and documentation of observed behaviors is then provided to the referring agency in accordance with the case plan Ross Resources will also provide supervised visitation for individuals not involved with Itasca County Health and Human Services on a fee for service basis: - These requests will be screened by the visitation coordinator in regards to any safety concerns there might be - There is an intake process that the visiting parent needs to go through before visitation can be scheduled - Payment is required prior to visits - These visits would occur only at the Ross Resources office and transportation is not provided - Documentation for these visits can be provided to the visiting parent as well as court staff involved with the case at the request, and with the permission, of the parent

Offers a safe and secure setting for children to maintain relationships with parents and other adults. Staff provide supervised parenting times, monitored parenting times and supervised exchanges.

Offers a center for parents and their children to help facilitate exchanges, supervised parenting time, and parent coaching. Provides an environment free of violence, conflict, bias, or judgment. The focus is on the children and ensuring they have a positive and nurturing experience. Visitation rooms are designed to replicate a warm, home-like setting featuring full kitchens, dining tables, sofas, and stocked toy cabinets. The center staff also provides resources and referrals, as needed. Typically, those using center services include parents who: - Are court ordered to have supervised parenting time - Fear violence or intimidation connected with exchanges or parenting times - Fear that the non-custodial parent may leave the country with the children - Families where children are in foster care due to abuse or neglect