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Handles consumer complaints, mediation of disputes with businesses and/or referral to other appropriate governmental agencies. The complaint process can include a wide variety of consumer areas including utilities, student loans, automobiles, and scams of all types.Provides information on consumer laws and consumer issues through telephone contacts and consumer information brochures. Includes information on the Fair Credit Reporting Act and similar Minnesota statute involving credit checks and background checks.Provides information on Minnesota charities and the laws that govern them.Brochures available free of charge include, but not limited to:- Abusive/Predatory Lending- Cars for Charity: A Guide to Vehicle Donations- Conciliation Court- Debt Collection Fact Sheet- Disaster Information- Foreign Advance Fee Fraud- Guarding Your Privacy: Tips to Prevent Identity Theft- Home Buyer's Handbook- Landlords and Tenants: Rights and Responsibilities- Managing Your Health Care- Mental Health Care- Seniors' Legal Rights- Student Loan Guide- The Car Handbook- The Credit Handbook- Tips For Charitable Giving?Website https://www.ag.state.mn.us/Office/Publications.asp contains additional information and full text of most brochures as well.

Auto theft and Property Crime: (651)291-1111 Investigates crime related to auto, forgery, fraud, and theft. Visit website to file a police report onlineDeaf and Hard of Hearing Coordinator: (651)266-5733 Provides free sign language, oral interpreters, TTY, and other servicesFamily Violence Unit: (651)266-5676 Investigates crime related to children, domestic, and elderly abuseGang/Gun Unit: (651)266-5755 Investigates: Execution of search warrants and the tracking of firearms taken as evidence Firearm and gang related cases Gambling Illegal selling, buying, and possession of dangerous drugs and narcotics Review and return of firearms to legally-authorized owners. Partners with: Alcohol Tobacco and Firearms (ATF) Minnesota Bureau of Criminal Apprehension (BCA) National Integrated Ballistic Information Network (NIBIN) Project Safe Neighborhoods Tracing Center Homicide Unit: (651)266-5650 Investigates: Homicides, suicides, unattended deaths, and several other crimes including assaults, kidnappings, obstructing legal process and terroristic threats Work closely with the Survivor Resources Center (651)266-5685 to provide for survivors of homicide victims, including keeping the victim's family informed through the stages of the criminal justice process Juvenile unit: (651)266-5612 Investigates all cases where the offender is under the age of 18 except homicides, burglaries, and criminal sexual conductSex Crimes Unit: (651)266-5685 Investigates sex crimes that include, but limited to: Indecent conduct Molestation Rape Sexual assault Stalking Special Investigations: (651)266-5900 Investigates crimes related to: Bookmaking Gambling Human trafficking Vice and Narcotics Unit: email [email protected] Investigates: Illegal selling, buying, and possession of dangerous drugs and narcotics To report, email [email protected]. ? Works with local Drug Enforcement Administration (DEA) Task Force investigating federal narcotics

Works for consumers to prevent fraud, deception, and unfair business practices in the marketplace. Services include:- Information on fraud issues and publications that include advice on avoiding scams, as well as tips on other consumer topics- Information for submitting a complaint to the Federal Trade Commission (FTC) Bureau of Consumer Protection about a particular company or organization

National homeowner hotline providing homeowners with an actionable plan that can help avoid foreclosure and explore alternatives to foreclosure if homeownership cannot be maintained. Hotline can also assist with scam reporting relating to foreclosures and mortgage.

Online form to report internet fraud to the FBI. The Internet Crime Complaint Center accepts online Internet crime complaints filed by the person who believes they were defrauded or filed by a third party to the complainant.