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Report

Illinois 2-1-1 Services - 2-1-1 and Information and Referral Locations Nationwide

Eligibility

Open to all individuals looking for Illinois 2-1-1 information and referral services

Required documents

None

Hours

24 hours/7 days a week
(309)930-8407
Voice·

Intake 211 Central West

(855)677-5253
Voice·

Intake 211 Lake County

(773)362-4401
Voice·

Intake 211 Central West

(309)999-4029
Voice·

Intake 211 Heart of Illinois

(630)407-6621
Voice·

Intake 211 DuPage

Application process

Call; email; visit website

Service area

IL

Other Information

Hours of Operation

  • Open Saturday or Sunday
  • Open Weekday Evenings After 5 pm

Program Fees

  • No Fee
Illinois 2-1-1 information and referral service. Not every county within Illinois provides a 2-1-1 service. The state is currently in the implementation stage of having each county develop and deliver the 2-1-1 service.211 Central West: Provides 211 services of Nebraska, Iowa, and a portion of central western Illinois counties of Adams, Bond, Boone, Brown, Bureau, Carroll, Cass, Champaign, Christian, Clay, Coles, Cumberland, De Kalb, De Witt, Edwards, Effingham, Fayette, Grundy, Hancock, Henderson, Henry, Jasper, Jo Davies, Kane, Kendall, La Salle, Lawrence, Lee, Logan, Macon, Mason, McDonough, McHenry, Mclean, Menard, Mercer, Montgomery, Morgan, Moultrie, Ogle, Piatt, Pike, Richland, Rock Island, Sangamon, Schuler, Scott, Shelby, Stephenson, Vermillion, Wabash, Warren, Whiteside, and Winnebago.211 DuPage: Provides 211 services for DuPage County211 Heart of Illinois: Provides 211 services for Fulton, Marshall, Peoria, Putnam, Rock Island, Stark, Tazewell, and Woodford counties.211 Lake County: Provides 211 services for Lake County211 Metro Chicago: Provides 211 services for Cook County211 PATH: Provides crisis and information and referral assistance for counties of Alexander, Clark, Crawford, Douglas, Edgar, Ford, Franklin, Gallatin, Hamilton, Hardin, Iroquois, Jackson, Jefferson, Johnson, Kankakee, Knox, LaSalle, Livingston, Marion, Massac, Perry, Pope, Pulaski, Saline, Union, Washington, Wayne, White, Will, and Williams.- Phone: (800)834-0587211 Southwestern Illinois: Provides 211 services for Saint Louis County in Illinois and Missouri counties of Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph, and Saint Clair- Phone: (800)427-4626

Last Assured

06/17/2025

Providing organization

2-1-1 and Information and Referral Locations Nationwide
Website for locating a 211 information and referral service nationwide
Illinois 2-1-1 Services - 2-1-1 and Information and Referral Locations Nationwide