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EZInfo - Hennepin County Human Services - Social Services

300 South 6th Street, Minneapolis, MN 55487

Eligibility

Residents of Hennepin County for most services; service eligibility directed by county, state, and federal guidelines depending on the service

Required documents

County case number application/registration form birth certificate for families with children photo ID proof of residency (piece of mail, application of new ID, rental lease, bus ticket, etc.) shelter verification verification of the last 30 days of income and assets including more supporting documents can help process applications quickly

Hours

24 hours/7 days a week
(612)288-2981

Fax - Active or Pending Cases

(888)997-2227

Voice - General Information Lost/stolen EBT cards or other EBT card concerns

https://www.hennepin.us/departments/phone-directory
[email protected]

Interpretation services

Interpreters available

Application process

Call to follow the phone prompts and select the following: - Select type of benefit caller is inquiring about - If caller knows their case number (MAXIS case number or METS case number) - Family composition such as single, family, pregnant, or if they receive in-home or assisted living services

Service area

Hennepin County, MN

Other Information

Hours of Operation

Open Weekday Evenings After 5 pm
Open Saturday or Sunday

Program Fees

No Fee

Description

Automated main phone line and self-service phone system to route clients to a Human Service Representative to: - Get forms for health care programs, Cash Assistance, Food Support, or Emergency Assistance - Get information about their case file, such as status of programs, forms or verifications that have been received, issuance of benefits, and proof of benefits - Report changes, such as address change, new baby, income change, and/or someone moving in or out of current residence

Last Assured

08/06/2024

Providing organization

Hennepin County Human Services - Social Services

County department that connects residents to county social service programs such as mental health, protective services, shelter, case management services, and county support programs