Victim/Consumer Direct Assistance - Identity Theft Resource Center

2514 Jamacha Road, Suite 502-525, El Cajon, CA 92019

Eligibility

Open to all

Required documents

- None - Does not collect sensitive personal information, only basic contact information and demographic information, if the individual is willing to share - Please do not share personal documents or information when contacting for assistance (social security number, account numbers, etc.)

Hours

8 am - 7 pm Monday - Friday CST

(888)400-5530

Voice

https://www.idtheftcenter.org/

[email protected]

Interpretation services

Interpreter services available; Spanish

Application process

Call; email; live chat; text; visit website

Service area

Other Information

Languages

Spanish

Hours of Operation

Open Weekday Evenings After 5 pm

Program Fees

No Fee

Description

Provides free help to anyone who identifies as a victim of identity theft, those needing prevention resources, or is a victim of a data breach or scam. Advisors will walk all victims through what steps they need to take. Victims of other crimes (burglary, trafficking, domestic/intimate partner violence) or other individuals whose credentials cannot be safely secured (homeless, foster youth, incarcerated/formerly incarcerated, etc.) may be at greater risk for identity theft and may want to talk to an Advisor about their identity-related concerns.

Last Assured

08/25/2025

What's Here

Identity Theft Reporting/Recovery Programs Identity Theft Prevention

Providing organization

Identity Theft Resource Center

A non-profit organization that empowers and guides consumers, victims, businesses, and the government to minimize risk and mitigate the impact of identity theft. Provides free recovery services to victims of identity theft, data breaches, scams/fraud, and guides protecting personal information.