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Emergency Shelter Hotline - Hennepin Shelter Hotline

Eligibility

Open to all single adults, families, and youth ages 18 - 24 who are physically in Hennepin County

Hours

Families: - Monday - Friday: Call Hennepin Shelter Hotline 8 am - 9 pm call 211 afterhours - Weekends and the following holidays, New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, and Christmas Day: Call Hennepin Shelter Hotline 1 pm - 9 pm call 211 afterhours Single Adults: - Monday - Friday: Call Hennepin Shelter Hotline 8 am - 10 pm call 211 afterhours - Weekends and the following holidays, New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, and Christmas Day: Call Hennepin Shelter Hotline 1 pm - 9 pm call Adult Shelter Connect 9 pm - 10 pm call 211 afterhours
211

Voice

(612)204-8200

Voice - Intake Daytime

https://www.hennepin.us/your-government/projects-initiatives/heading-home-hennepin

Interpretation services

Interpreters available

Application process

- Daytime: Call during service hours - Afterhours: Call 211

Service area

Hennepin County, MN

Other Information

Program Fees

No Fee

Hours of Operation

Open Weekday Evenings After 5 pm
Open Saturday or Sunday

Description

Provides a free hotline as a single point of entry for single adults, families, and youth ages 18 - 24 physically in Hennepin County seeking emergency shelter. Trained specialists will assess and triage callers to connect them to emergency shelter, and provide diversion services and resources as appropriate.

Last Assured

08/06/2025

Providing organization

Hennepin Shelter Hotline

A Hennepin County and Catholic Charities of Saint Paul and Minneapolis collaboration that provides a free hotline as a single point of entry for single adults, families, and youth ages 18 - 24 in Hennepin County seeking emergency shelter.