Customer Service - BlueCross BlueShield of Minnesota
3400 Yankee Drive, Saint Paul, MN 55121
Eligibility
Required documents
Hours
Voice - Intake EAP - Toll Free - (800)432-5155
Voice - Intake Customer Service
Voice - Caregiver Helpline
Voice - Intake Customer Service
Voice - Intake Pre Certification
Voice
Voice - Customer Service
Voice - Intake To Locate Participating Physician
Interpretation services
Interpreters available
Application process
Call; walk in; write; email; visit website
Fees
Insurance premium varies based on age, contract length and deductible amount
Service area
MN
Other Information
Hours of Operation
Application Process
Description
- Provides customer service to participants who have a health plan with BlueCross BlueShield of Minnesota. Participants should call the number on the back of their member ID card. Services include: Checking coverage and in-network providers Claim and Explanation of Benefits (EOB) questions Billing inquiries and more - EAP: Offers an employee assistance program to participants - Caregiver help: Provides information on resources to help a loved one's health plan and care - Pre-certification: Clients are responsible for obtaining pre-certification for admissions to nonparticipating facilities - Provides information on participating pharmacies and health care providers
Last Assured
05/23/2025
Providing organization
BlueCross BlueShield of Minnesota
Offers health insurance to individuals, families, and companies.