Customer Service - BlueCross BlueShield of Minnesota
3400 Yankee Drive, Saint Paul, MN 55121
Eligibility
Members of BlueCross BlueShield of Minnesota who are residents of Minnesota
Required documents
Application/registration form
Social Security card/number
Hours
8 am - 8 pm Monday - Sunday
(651)662-8000
Voice·
Intake Customer Service
711
Voice
(800)509-0545
Voice·
Intake Customer Service
(651)662-6013
Voice·
Caregiver Helpline
(651)662-0900
Voice·
Intake EAP - Toll Free - (800)432-5155
(800)528-0934
Voice·
Intake Pre Certification
(800)810-2583
Voice·
Intake To Locate Participating Physician
(800)382-2000
Voice·
Customer Service
Website
https://www.bluecrossmn.comInterpretation services
Interpreters available
Application process
Call; walk in; write; email; visit website
Fees
Insurance premium varies based on age, contract length and deductible amount
Service area
MN
Other Information
Hours of Operation
- Open Saturday or Sunday
- Open Weekday Evenings After 5 pm
Application Process
- Walk In
- Provides customer service to participants who have a health plan with BlueCross BlueShield of Minnesota. Participants should call the number on the back of their member ID card. Services include: Checking coverage and in-network providers Claim and Explanation of Benefits (EOB) questions Billing inquiries and more- EAP: Offers an employee assistance program to participants- Caregiver help: Provides information on resources to help a loved one's health plan and care- Pre-certification: Clients are responsible for obtaining pre-certification for admissions to nonparticipating facilities- Provides information on participating pharmacies and health care providers
Last Assured
05/23/2025
Providing organization
BlueCross BlueShield of Minnesota
Offers health insurance to individuals, families, and companies.