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COPE - Mental Health Crisis Services for Adults and Children - Hennepin County Human Services - Social Services

300 South 6th Street, Minneapolis, MN 55487

Eligibility

Children, youth, and adults who are physically located in Hennepin County

Required documents

Application/intake form health insurance card Medical Assistance/Medicaid (MA) card picture ID

Hours

24 hours/7 days a week
274747

Voice - Intake Cell Phones Only Crisis Text Line

Interpretation services

Interpreters available

Application process

Call

Service area

Hennepin County, MN

Other Information

Hours of Operation

Open Saturday or Sunday
Open Weekday Evenings After 5 pm

Program Fees

No Fee

Description

The COPE mobile crisis team is available for in person therapeutic support anywhere in Hennepin County. Bi-lingual and bi-cultural staff are available for face-to-face, phone, and video visit when needed. Services are provided by mental health professionals and practitioners. Services include: - 24 hours/7 days a week, open 365 days a year mobile crisis response team and phone service - Assistance in de-escalation of psychiatric emergencies to help calm the situation and help the client decide what to do next - Assessment of immediate need for crisis/emergency services (telephone triage). Talk through ways to support the individual who is in crisis. - Community support and resources depending on the situation - Outreach to the community in the individual's home, school, or another public place - Partners with communities to support healing after crises. Services are free and addresses communities' immediate and long-term needs following a traumatic event. Support is tailored to the situation. Services may include, Crisis Intervention and Psychological First Aid, Critical Incident Stress Debriefing (CISD), Healing Circles, workshops, trainings, outreach, and engagement activities. - Referral to short-term stabilization program, up to 8 weeks of therapy and linkage to long-term services after the initial visit NOTE: COPE can provide gun locks to clients who have already been assessed by staff and are for clients experiencing a mental health crisis. COPE has only a limited amount of gun locks and requests that anyone looking for a gun lock should be referred elsewhere.

Last Assured

09/16/2025

Providing organization

Hennepin County Human Services - Social Services

County department that connects residents to county social service programs such as mental health, protective services, shelter, case management services, and county support programs