Complaints, Payment Arrangements, or Problems - Saint Paul Regional Water Services

1900 Rice Street, Saint Paul, MN 55113

Eligibility

Residents of Falcon Heights, Lauderdale, Maplewood, Mendota Heights, Saint Paul, and West Saint Paul

Hours

- Customer Service: 7:30 am - 4:30 pm Monday - Friday - Emergency Services: 24 hours/7 days a week - Office: 8 am - 4:30 pm Monday - Friday

(651)266-6868

Voice - Intake Emergency Services

(651)266-1657

Fax

(651)266-6299

Voice

(651)266-6350

Voice - Intake Customer Service

https://www.stpaul.gov/departments/saint-paul-regional-water-services

[email protected]

Interpretation services

Hmong; Somali; Spanish; interpreters available

Application process

Call; visit website

Fees

Vary by service

Service area

Mendota Heights, MN
West Saint Paul, MN
Falcon Heights, MN
Lauderdale, MN
Maplewood, MN
Saint Paul, MN

Other Information

Languages

Hmong

Somali

Spanish

Description

Provides public drinking water utility for the city of Saint Paul and the surrounding suburbs, services include: - Arrangements for payment plans to avoid disconnection of services - Maintenance of the municipal water system

Last Assured

12/09/2025

What's Here

Water Supply System Water Service Connection/Repair Utility Arrearage Payment Plans

Providing organization

Saint Paul Regional Water Services

Supplies water directly to residential and commercial customers in cities of Falcon Heights, Lauderdale, Maplewood, Mendota Heights, Saint Paul, West Saint Paul, and wholesale to the cities of Arden Hills, Little Canada, Roseville, and the University of Minnesota.