Complaints, Payment Arrangements, or Problems - Saint Paul Regional Water Services
1900 Rice Street, Saint Paul, MN 55113
Eligibility
Residents of Falcon Heights, Lauderdale, Maplewood, Mendota Heights, Saint Paul, and West Saint Paul
Hours
- Customer Service: 7:30 am - 4:30 pm Monday - Friday- Emergency Services: 24 hours/7 days a week- Office: 8 am - 4:30 pm Monday - Friday
(651)266-6299
Voice
(651)266-6868
Voice·
Intake Emergency Services
(651)266-6350
Voice·
Intake Customer Service
Interpretation services
Hmong; Somali; Spanish; interpreters available
Application process
Call; visit website
Fees
Vary by service
Service area
Mendota Heights, MN
West Saint Paul, MN
Falcon Heights, MN
Lauderdale, MN
Maplewood, MN
Saint Paul, MN
Other Information
Languages
- Somali
- Spanish
- Hmong
Provides public drinking water utility for the city of Saint Paul and the surrounding suburbs, services include:- Arrangements for payment plans to avoid disconnection of services- Maintenance of the municipal water system
Last Assured
12/09/2025
Providing organization
Saint Paul Regional Water Services
Supplies water directly to residential and commercial customers in cities of Falcon Heights, Lauderdale, Maplewood, Mendota Heights, Saint Paul, West Saint Paul, and wholesale to the cities of Arden Hills, Little Canada, Roseville, and the University of Minnesota.