Home

MNSure Help Desk - Winona County Health and Human Services - Human Service Division

202 West Third Street, Winona County Office Building, Winona, MN 55987

Eligibility

Residents of Minnesota who are members of the Minnesota Health Care Programs, which include Medical Assistance and MinnesotaCare

Hours

- Phone hours 8 am - 5 pm Monday - Thursday, 8 am - 4 pm Friday - Website available 24 hours/day, 7 days/week
(651) 431-2670

Voice - Intake MNSure Help Desk

(800) 657-3739

Voice - Alternate MinnesotaCare

https://mn.gov/dhs/people-we-serve/adults/health-care/health-care-programs/contact-us/mhcp-help-desk.jsp

Languages

French, Hmong, Thai, Korean, English, American Sign Language, Spanish, Somali, Laotian

Interpretation services

Language interpreters are available with advance notice.

Application process

Call or visit the website for information.

Service area

Winona County, MN

Other Information

Program Fees

No Fee

Languages

Somali
Hmong
Spanish

Hours of Operation

Open Weekday Evenings After 5 pm
Open Saturday or Sunday

Description

The MNSure Help Desk can help with: Minnesota Health Care Programs ID card requests, finding providers who accept Minnesota Health Care Programs coverage, status of claims, prior authorizations, and Explanation of Medical Benefits requests. People enrolled in a health plan need to contact their health plan's member services with questions about covered services. For questions about eligibility or need to report household, income or asset changes, contact the local county office or MinnesotaCare.

Last Assured

05/18/2022

Providing organization

Winona County Health and Human Services - Human Service Division

Winona County Human Services Division provides services to support the safety and well being of people in the county.

MNSure Help Desk - Winona County Health and Human Services - Human Service Division