Ombudsman for Long-Term Care - Minnesota Board on Aging
540 Cedar Street, Saint Paul, MN 55155
- Open to all individuals living in or needing long-term care services - Handles complaints on behalf of people using long-term care services in Minnesota - Serves clients in nursing homes and other residential long-term care facilities (such as assisted living), home care consumers, and Medicare beneficiaries with hospital access or discharge concerns
Call for information
8 am - 4:30 pm Monday - Friday
Intake For individuals with speech impairments
Interpreters available
Call; email; visit website
MN
Other Information
Program Fees
An independent state agency that works to preserve individual rights for all who are living in a long-term care community. Serves individuals needing or receiving long-term care through complaint investigation, advocacy, and education. Services provided: - Advocates for reform through state and federal legislation and the health care and social services system to better meet consumer needs - Investigates complaints and works to resolve disputes between consumers and nursing homes, boarding care homes, adult foster care, housing with services/assisted living residences, home care agencies, hospitals and government agencies through mediation, negotiation, education or referral to appropriate state or federal enforcement agencies or legal services - Provides information and education about consumers' rights, laws and regulations, and the financing of health care and long-term care services through written materials, individual consultation, or public speaking
11/06/2025
Minnesota Board on Aging
The Minnesota Board on Aging works to ensure that older adult Minnesotans and their families are effectively served by state and local policies and programs, so they can age well and live well.