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Daytime and After Hours Shelter Teams - Hennepin County Human Services - Social Services

525 Portland Avenue South, Health Services Building, Minneapolis, MN 55415

Eligibility

- Families in need of shelter in Hennepin County - Age limit for children is 18; 18 year olds must verify attendance in high school - Must be a U.S. citizen or have a child that is a U.S. citizen; clients with a permanent residency card or 'legal status' are ineligible; refugees may be eligible on a case-by-case basis

Required documents

Birth certificate for families with children photo ID proof of residency (piece of mail, application of new ID, rental lease, bus ticket, etc.) shelter verification verification of the last 30 days of income and assets including any other supporting documents

Hours

- Phone: Hennepin Shelter Hotline 8 am - 9 pm Monday - Friday 1 pm - 9 pm Saturday, Sunday, and holidays - After Hours: Call 211 after 9 pm/7 days a week and holidays - Daytime and Afterhours Team: Phonelines open 7 days a week. The Shelter Team will be utilizing phone, email, fax, and also have drop boxes available.
(612)204-8200

Voice - Intake Hennepin Shelter Hotline

211

Voice - Intake Afterhours

https://www.hennepin.us/residents/human-services/emergency-assistance
[email protected]

Interpretation services

Interpreters available

Application process

- Phone: Call the Hennepin Shelter Hotline 8 am - 9 pm Monday - Friday; 1 pm - 9 pm Saturday, Sunday, and holidays - After Hours: Call 211 afterhours. For calls received outside of business hours, leave a voicemail, and calls will be returned the next day. - All public facing services are closed to walk-in traffic, including all Human Services Centers. All Shelter Team services will be offered by phone only. The Daytime and Afterhours staff will be manning the phones 7 days a week. The Shelter Team will be utilizing phone, email, fax, and also have drop boxes available.

Service area

Hennepin County, MN

Other Information

Program Fees

No Fee

Hours of Operation

Open Weekday Evenings After 5 pm
Open Saturday or Sunday

Description

Family shelter information and locations for Hennepin County funded shelters. Families with children in need of shelter must contact the Hennepin County Shelter Hotline during regular hours. If needing a shelter afterhours, families can contact Greater Twin Cities United Way 211 for information about a family shelter in Hennepin County.

Last Assured

08/06/2024

Providing organization

Hennepin County Human Services - Social Services

County department that connects residents to county social service programs such as mental health, protective services, shelter, case management services, and county support programs