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FAFSA Application and Ombudsman - United States Department of Education - Federal Student Aid

400 Maryland Avenue SW, Department of Education Building, Washington, DC 20202

Eligibility

FAFSA applications are open to individuals residing in the state of Minnesota and must: - Demonstrate financial need (for most programs) - Be a U.S. citizen or eligible noncitizen - Have a valid Social Security Number - Be enrolled or accepted for enrollment as a regular student in an eligible degree or certificate program - Be enrolled at least half-time to be eligible for Direct Loan Program funds - Maintain satisfactory academic progress in college or career school - Have a high school diploma or a General Education Development (GED) Certificate or pass an exam approved by the U.S. Department of Education - Must not owe a refund on a federal grant or be in default on a federal student loan

Required documents

Application/registration form

Hours

- Phone: 7am - 8 pm Monday 7 am - 7 pm Tuesday and Wednesday 7 am - 5 pm Thursday and Friday - Website: 24 hours/7 days a week
(877)557-2575

Voice - Intake FSA Ombudsman Group

(800)433-3243

Voice - Intake Federal Student Aid Information Center

https://studentaid.gov/
[email protected]

Interpretation services

Interpreters available

Application process

Call; visit website to complete FAFSA application or submit feedback to the FSA Ombudsman Group

Fees

None for application

Service area

MN

Other Information

Program Fees

No Fee

Hours of Operation

Open Saturday or Sunday
Open Weekday Evenings After 5 pm

Description

Federal Student Aid (FSA): - Eligible students who are planning to attend college or career school can apply for federally funded financial assistance to help pay for education beyond high school - Visit website to submit a Free Application for Federal Student Aid (FAFSA) Federal Student Aid (FSA) Ombudsman Group: - Individuals who have completed an online application, may have a dispute, or believe to have a wrong or incomplete answer from their application submission can reach the FSA Ombudsman group - Help resolve discrepancies with loan balances/payments - Resolve issues with Pell Grant disbursements or overpayments - Explain loan interest and collection charges - Identify options for resolving issues related to consolidation, service quality, default status, bankruptcy, income tax refund offsets, and other concerns - Clarify requirements of loan deferment or forbearance, loan cancellation, or discharge

Last Assured

10/10/2025

Providing organization

United States Department of Education - Federal Student Aid

Information for the Free Application for Federal Student Aid (FAFSA) application process, ombudsman for student loans, repayment, and customer service for federal student financial aid