Customer Service Numbers - Xcel Energy

414 Nicollet Mall, Minneapolis, MN 55401

Eligibility

Xcel Energy customers residing in Minnesota

Hours

General customer service: 7 am - 7 pm CST Monday - Friday

9 am - 5 pm CST Saturday- Business Solutions Center: 8 am - 5 pm CST Monday - Friday- Outages and emergencies: 24 hours/7 days a week- Street lighting requests or outage reporting: 7:30 am CST - 4:30 pm CST Monday - Friday

(800)895-4999

Voice

(800)895-2895

Fax

Website

https://www.xcelenergy.com

Email

[email protected]

Interpretation services

Hmong and Spanish Interpreters available

Application process

Call; email; visit website

Service area

Other Information

Languages

Hmong
Spanish

Hours of Operation

Open Weekday Evenings After 5 pm
Open Saturday or Sunday

Program Fees

No Fee

Business Solutions Center: (800)481-4700Electric emergency/outage (24 hours): (800)895-1999Gas emergency/gas odor (24 hours): (800)895-2999Personal Accounts Department: (800)331-5262Residential customer service (24 hours): (800)895-4999Streetlight requests or outage reporting: (800)960-6235

Last Assured

08/05/2025

What's Here

Street Lights Electric Service Connection/Repair Natural Gas Service Connection/Repair

Providing organization

Xcel Energy

Customer service for Xcel Energy customers