Customer Service Numbers - Xcel Energy
414 Nicollet Mall, Minneapolis, MN 55401
Eligibility
Xcel Energy customers residing in Minnesota
Hours
- General customer service: 7 am - 7 pm CST Monday - Friday
9 am - 5 pm CST Saturday
- Business Solutions Center: 8 am - 5 pm CST Monday - Friday
- Outages and emergencies: 24 hours/7 days a week
- Street lighting requests or outage reporting: 7:30 am CST - 4:30 pm CST Monday - Friday
Interpretation services
Hmong and Spanish Interpreters available
Application process
Call; email; visit website
Service area
MN
Other Information
Hours of Operation
Open Saturday or Sunday
Open Weekday Evenings After 5 pm
Languages
Spanish
Hmong
Program Fees
No Fee
Description
Business Solutions Center: (800)481-4700 Electric emergency/outage (24 hours): (800)895-1999 Gas emergency/gas odor (24 hours): (800)895-2999 Personal Accounts Department: (800)331-5262 Residential customer service (24 hours): (800)895-4999 Streetlight requests or outage reporting: (800)960-6235
Last Assured
08/05/2025
Providing organization
Xcel Energy
Customer service for Xcel Energy customers